Box Office by Ticketmaster

The Kia Center Box Office is located on Church Street, just west of I-4, in downtown Orlando. Short-term (15 minute) parking is available in front of the box office on Church Street except during events. 

The Kia Center Box Office does not process ticket orders over the phone. For support on previously placed orders, please contact Ticketmaster Customer Service at 800.653.8000.

In addition to Kia Center events, the box office also serves as the central box office for Camping World Stadium and Tinker Field events.


Hours of Operation

The Kia Center Box Office operates on weekdays from 9 am to 6 pm and opens three (3) hours before every Kia Center event.

Box Office Information


Ways to Purchase Tickets

Kia Center

  • Kia Center box office (in person during hours of operation, see above)
    • Kia Center box office accepts cash, Visa, MasterCard, American Express and Discover


Will Call

Will call is located at the Kia Center Box Office on Church Street. When picking up will call tickets, a valid photo ID must be presented.

Authorized Ticket Sellers

Patrons should always purchase tickets from an authorized ticket agent, i.e., the Kia Center Box Office or Ticketmaster. Tickets purchased from other sources, including third-party websites and ticket brokers, could be counterfeit or stolen. If you obtained lost or stolen tickets from an unauthorized ticket agent, it might prevent you from entering the arena. You could also be removed from your seat upon the presentation of a replacement ticket by the legal ticket holder.

Child Ticket Policy

For Orlando Magic home games, children less than 36” tall do not need a ticket, provided the child sits on an adult’s lap.

For other Kia Center events, children UNDER two (2) years old are admitted free of charge for all events, provided they sit on a parent or guardian’s lap. (Age limit subject to change based on show promoter policy).

There is no minimum age to attend events at Kia Center.